Shipping policy

Xpressive Threads Shipping Policy

Order Processing

Most Xpressive Threads products are custom-made to order. Please allow approximately 3–5 business days for production before your order ships. Larger or more complex custom orders may require additional production time.

U.S. Shipping

We currently ship within the United States only.

Available shipping options and charges are displayed at checkout. Shipping time begins after your custom order has completed production.

Free Shipping

Qualifying orders of $50 or more receive free standard shipping when indicated at checkout.

Expedited Shipping

Selecting expedited shipping speeds up the shipping portion of your order but does not eliminate production time for customized merchandise.

Tracking

When available, tracking information will be sent to the email address provided with your order after your package ships.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, contact us at sales@xpressivethreads.com with your order number so we can assist you.

Questions about shipping can be sent to sales@xpressivethreads.com